WiseTrack and Asset Tracking Software Frequently Asked Questions
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Everything you need to know for loading and using the Pocket PC scanner devices with WiseTrack.
Error message: "Error processing XML: Parser error.” Why does this message appear when I am importing data from the device into WiseTrack? Error message: "Error processing XML: Parser error.” Why does this message appear when I am importing data from the device into WiseTrack?
Error message: "Please make LOCATION your current search." Why does this messsage appear when I create an Application that is NOT using Assets as the Main Domain i.e."Add Location?" Error message: "Please make LOCATION your current search." Why does this messsage appear when I create an Application that is NOT using Assets as the Main Domain i.e."Add Location?"
Error message: "There is no application associated with “WTStandard”. Run the application first, then open this file from ...” Why does this message appear when I launch the application? Error message: "There is no application associated with “WTStandard”. Run the application first, then open this file from ...” Why does this message appear when I launch the application?
Error message: "You are trying to add Asset Group, but the main table is LOCATION.” Why does this happen when I create an Application that is NOT using Assets as the Main Domain? Error message: "You are trying to add Asset Group, but the main table is LOCATION.” Why does this happen when I create an Application that is NOT using Assets as the Main Domain?
Why does ActiveSync hang or I receive an error message saying it cannot synchronize the files when I synchronize with the desktop to transfer the XML file from the device to the PC? Why does ActiveSync hang or I receive an error message saying it cannot synchronize the files when I synchronize with the desktop to transfer the XML file from the device to the PC?
Why does the statistics screen show double the number of assets that have actually been scanned? Why does the statistics screen show double the number of assets that have actually been scanned?
Why doesn't my WiseTrack application open, yet the top of the Main screen of the device may show Add Data, or Edit Data? Why doesn't my WiseTrack application open, yet the top of the Main screen of the device may show Add Data, or Edit Data?
Why doesn't the cursor move to the next field automatically when I am scanning a barcode? Why doesn't the cursor move to the next field automatically when I am scanning a barcode?
Why doesn't the device show any data when I am scanning? Why doesn't the device show any data when I am scanning?
Why doesn't the statistics screen show all the assets that have been entered? Why doesn't the statistics screen show all the assets that have been entered?

WISETRACK FAQ (Main Page) » Pocket PC

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